Q: The canot read the Chinese words of messages and phonebook.
A: On the computer interface, then follow the below Operating Steps
Start---setting---Control panel---Regional and language Options---Advanced---Language for non-Unicode Programs---chooses Chinese (PRC)---click OK
Q: The phone has entered the flight mode according to the boot prompt
A: If the flight mode is turned on, press * to ensure that the flight mode is turned off.
Q: I cannot make or answer calls
A: Check the phone’s signal strength indicator. If there is no signal bar, please try to move it elsewhere. If you are indoors, go outside or move to a place near the window. Check and make sure that your location is within the network coverage. Visit your operator’s website to view the network coverage area. Make sure that the flight mode is not turned on. If the xpPhone console program displays that the flight mode is turned on, please turn off the flight mode. If it does not work, please turn on the flight mode and wait 15 seconds, and then turn off the flight mode again.
Q: Can I use the wired ADSL broadband network?
A: Yes. You can use the appropriate USB-LAN adapter to connect to the wired ADSL broadband network of hotel, home and office.
Q: In addition to home, how can I use the Internet in any other places?
A: Through the optional CDMA1X-EVDO, WCDMA-HSUPA or TD-SCDMA, you can also achieve high-speed Internet access, make calls and send & receive messages outdoors. Similarly, through the Internet service provider, you can also use the WIFI wireless network service in a public area or building installed with network access points.
Q: How can I connect the device to the wired/wireless router, such as wireless AP?
A: You need to know the SSID of the target device. According to the circumstances, the device may require a security code (PIN). Through the PIN code, you can use the WIFI to access the Internet.
Q: It is frequently disconnected from the network.
A: The wireless network connection depends on the surrounding environment to a large extent. Try using it in different places.
Q: Can I use the device while charging?
A: In this case, you can use the device, but the charging time will be longer.
Q: The device gets hot while charging.
A: The battery will inevitably produce heat during charging or discharging. However, a protective circuit is installed inside the battery, which will automatically cut off the power supply if exceeding a certain temperature; therefore, it is safe.
Q: How long is the battery lifespan?
A: According to the operating conditions, the lifespan of li-polymer battery may vary.
Q: Can I use the chargers of similar specifications manufactured by different manufacturers?
A: There is the risk of damage to the machine, and it is recommended to use the original charger provided with the package.
Q: How do I know when the battery is fully charged?
A: When the charger is connected to the device, the battery light will flash intermittently (under charging). When the battery light stop flashing, it means the charging is finished.
Q: How long does it take to fully charge the battery?
A: For standard-capacity battery, it takes approximately 3 hours; for large-capacity battery, it takes approximately 5 hours.
Q: How long is the warranty period of the battery?
A: The warranty period is 6 months from the original date of purchase. However, any failure resulting from misoperation or improper use by the user is not within the scope of warranty.
Q: Is xpPhone compatible with all devices installed with Bluetooth?
A: xpPhone is compatible with most devices installed with Bluetooth.
Q: How do I connect xpPhone to a Bluetooth device?
A: xpPhone will automatically identify the Bluetooth devices at a distance of approximately 10 meters.
Q: Is the Bluetooth frequently disconnected?
A: Bluetooth is a short-range wireless protocol, which is very sensitive to obstacle or distance. Please try to use it within the range of distance. If the problem occurs repeatedly, please contact the service provider.
Q: Are all the devices using the USB compatible with xpPhone?
A: Through USB cable connection, a majority of devices (e.g. keyboard, mouse, memory stick) can be used immediately. However, some storage devices (e.g. external hard disk drives and CD-ROM) may require additional power supply.
Q: Can USB CD/DVD-ROM be used with xpPhone?
A: Yes, additional power supply may be required according to the conditions of the device.
Q: Can I use an external HDD (hard disk drive) to start xpPhone?
A: Yes, but only if the HDD can be connected via USB. Please format the USB storage device, and set it to boot disk, according to device condition, we may require additional power.
Q: What types of maps are compatible with xpPhone?
A: The maps applicable to PC.
Q: Why cannot my xpPhone establish a GPS connection?
A: Make sure that the correct GPS wireless module is used, and the time required for establishing a GPS connection ranges from a few seconds to several minutes. It may take longer to establish a GPS connection in the car. If you are indoors, please go outside for better signal reception. If you are outdoors, please go to a more open area. Make sure that your hand does not cover the GPS antenna of the device. In the event of poor weather conditions, the signal strength may be affected. Some cars are installed with colored (thermal resistance) glass, which may prevent the satellite signal. If the problem occurs frequently, you can contact an authorized service center for examination.
Q: What is the xpPhone’s default resolution? How to adjust the resolution?
A: The default resolution is 800 × 480. Through *, the resolutions of 800 × 600 and 1024 × 768 resolution can be selected; you can also switch among the preset options via the xpPhone console.
Q: How to adjust the LCD brightness?
A: You can use the key combination to adjust the LCD brightness easily; use the Fn + & to increase the LCD brightness and Fn + & to reduce the LCD brightness.
Q: How do I capture a page?
A: Press and hold the keys Fn + * to capture a page.
Q: When the touch pen touches the screen, the cursor vibrates.
A: This is normal, because the pressure on the touch screen is transferred to the surrounding pixels.
Q: The pointer of the mouse on the screen is different from the screen contact point?
A: Please make calibration in the calibration program of the xpPhone console program.
Q: Can I see the screen clearly outdoors?
A: Yes. Adjust the display settings to full brightness manually or automatically. |
